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Siteground vs HostGator Web Hosting Comparison

by Wanda CrowleyJuly 21, 2017

While not many businesses prioritize this, choosing a good web host is crucial to online success. If you choose a poor host, you will eventually end up with structural problems. You will also have to deal with a loss of revenue or even security breaches and attacks. In this Siteground vs HostGator article, we compare two of the biggest hosting companies on the market. We will assess them based on various criteria including packages and prices, security, usability, customer service and more.

Siteground vs HostGator – Performance

Performance is critical and depends on several factors including uptime, hosting speed and page speed. Siteground guarantees a 99.9% uptime, regardless of which plan you have. This is achieved with custom programming, which identifies and corrects downtime problems automatically. HostGator also guarantees 99.9% uptime when you purchase the smallest plan or reseller plan. You also benefit if you use their most complex dedicated technology.

Both companies use different approaches to ensure stability and healthy response time. Siteground keeps the general loads a little lower to cater for surges in server loads while HostGator utilizes an array of servers. Siteground offers an average of 219ms in response time. It is great at handling increased server loads and is quicker than HostGator, which offers an average response time of 219ms.

Siteground vs HostGator – Prices & Features

HostGator offers three hosting plans, with the cheapest costing $2.78/mo and the most expensive costing $5.98/mo. All of them come with unmetered bandwidth and one click installs. You get unlimited domains but the Hatchling plan only allows for one domain. HostGator offers additional plans for high traffic websites including Reseller Hosting, Reseller Hosting and Dedicated Hosting.

Hosting solutions offered by Siteground fall into several categories including shared, cloud, dedicated servers, reseller and enterprise hosting. The huge variety of plans makes it easy for everyone from individuals to large organizations to find something that suits their specific needs.

 Hosting companyPrice RangeDomainsDisk SpaceBandwidth
Siteground$3.95 – $229.001 – Unlimited websites10GB – 30GBUnlimited
HostGator$2.78 – $119.001 – Unlimited websites500GB – UnlimitedUnlimited

Despite being a cheaper option, HostGator doesn’t offer as many extra features as Siteground. This is evident through the various plans offered by Siteground to cater to different customer needs. Other than limited disk space, Siteground certainly offers more at a competitive price.

Siteground vs HostGator – Security

All Siteground plans benefit from SSL certificate for enhanced security. There is also a team that works constantly to ensure that WordPress is always updated. Siteground has written thousands of firewall rules in a bid to keep customer website data secure.

HostGator customers benefit from shared SSL certificates and automatic malware removal to keep their websites safe from data breaches. There are teams that work at all hours of the day to ensure that problems are solved problems. Backups and malware scans are done once every week, but customers are advised to do more frequent scans and backups. This is because restoring a website from HostGator backup can prove costly.

Siteground vs HostGator – Usability

Both Siteground and HostGator use cPanel configurations, same as many of the hosting companies in the world. This feature allows customers to install scripts and software on their web hosting accounts quickly and with ease. If you look through the cPanel for both hosting companies, you’ll soon discover that’s easier to navigate HostGator than Siteground, but not by much.

HostGator is better for those who don’t have much experience. Both companies offer a one-click install feature for popular applications like WordPress, making it easy to create a blog and get it running in a few minutes.

Siteground vs HostGator – Customer Service

Both companies boast incredible customer service and support. Siteground offers WordPress tutorials to help novices get started. There is someone to solve any issues 24/7, with instant response via phone calls or email. Support tickets are usually replied within a period of 10 minutes and the technical experts are always willing to go the extra mile to help customers.

HostGator’s technical experts are always available via online chat, telephone and email. You also have access to more than 500 WordPress tutorials and 700+ informative articles on various aspects relating to website hosting.

Siteground vs HostGator – Pros and Cons

Siteground

Pros

  • Guaranteed uptime of 99.99%
  • Efficient speed technology that offers an average load time of 1.3 seconds per page
  • Access to multiple data centers at strategic locations across the globe
  • Website data is backed up on a daily basis
  • State of the art security with anti-spam tools, ability to block IP addresses, SSL certificate, HackAlert, LeechProtect and free SiteCheck tool

Cons

  • Limited data storage
  • Limited resource usage per month. The site may be suspended if that limit is exceeded before the end of the month.

HostGator

Pros

  • Good uptime of 99.99%
  • Transfers your entire site for you in as little time as two hours
  • Except for the Hatchling Plan, HostGator offers everything unlimited
  • Easy to manage website and navigate thanks to cPanel

Cons

  • Data is backed up weekly, which though nice, isn’t going above and beyond for the customer
  • In-house domains are quite pricey

Siteground vs HostGator – Rating

Hosting company

PerformanceFeaturesPricesSecurityUsability

Customer Support

Siteground

 10/1010/10 9/10 9/109/1010/10
HostGator 9/1010/10 9/10 8/109/10

10/10

Verdict

We have assessed both Siteground and HostGator and based on our findings, the clear winner is Siteground. An increased client base continues to allow the company to invest heavily on security and customized services. This results in reduced errors and faster loading speeds. These are just a few of the reasons why the company also came out as the winner in our SiteGround vs Arvixe review. Let us know which company you consider to have the best services and why.

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