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SiteGround vs Arvixe Web Hosting Comparison

by Anne CooperJune 26, 2017

Web hosting companies are everywhere. It seems like these days everyone has a website, and everyone needs a hosting service to host it. There are a wide variety of services catering to different needs, and this comparison review will cover two of them, SiteGround vs Arvixe. We will compare them to each other and to other competitors to help you make the best decision of which is right for your needs.

SiteGround vs Arvixe – Performance

SiteGround presents an excellent uptime of nearly 100%. Their speed used to be really great, averaging around 390 ms, but they’ve taken a real hit lately. In 2017, their speeds have dipped to around 700 ms, which is not great at all. But still, it isn’t the worst and probably falls in the middle of the pack since a lot of hosts seem to be slowing down.

Arvixe has horrible speeds, with 2017 speeds dipping to around 6000 ms, which is almost unusable and will score horribly in Google’s algorithms. Their speeds have also taken a huge hit since 2016 when they used to be around 1000 ms. Overall, it’ll be hard to justify putting up with these loading times, even if everything else about them was stellar.

SiteGround vs Arvixe – Prices & Features

SiteGround and Arvixe both have very reasonable pricing plans catering to beginners easily with shared hosting plans and a variety of great tools.

Hosting CompanyPrice Range/monthDomainsDisk Space (min to max)Bandwidth (min to max)
SiteGround$3.95 – $14.951 to Unlimited10 GB – 30 GBUnmetered
Arvixe$7.00 – $11.00, business plans also available1 to unlimitedUnlimitedUnmetered

SiteGround vs Arvixe – Security

In terms of security, SiteGround has a lot of add-ons which include anti-spam, blocklists, Leech Protect, and hotlink protection. Of course, with WordPress plans, WordPress add-ons can also be used to enhance site security. Their security is overall pretty middle of the road when compared to other popular hosts and Arvixe.

Arvixe largely has similar security options. They have anti-spam options galore along with domain keys and SPF for email security. They also provide daily backups, brute force detection, automatic updates, a firewall, SSL, and SSH as well. Security is a strong point here. The true question is whether or not it makes up for Arvixe’s other faults.

SiteGround vs Arvixe – Usability

Both of these services are equally usable. They both offer the same basic toolsets. They also both offer WordPress kits that are automatically installed onto your server. The same can be said about cPanel, offering cPanel for email account creation and managing other things on your site. They both also have extensive knowledge bases on their website where you can search for anything you might need to know to get going.

Of course, some knowledge of site creation will be needed, even with WordPress, but their knowledge bases and staff should be able to guide you through the process if it’s your first time. If not, then you have absolutely nothing to worry about.

SiteGround vs Arvixe – Customer Service

Customer service is an area where SiteGround shines. They have excellent contact and ticketing systems that are available 24/7. They also show you on their site how fast the average response time is so that you can plan around it. It almost always reads “instantly” though, so there’s no need to worry.

Arvixe suffers in the support department. Users are often disappointed in their system. Among the top complaints is how many times it takes to resolve an issue and how much time it takes for them to answer a call or chat request. Some have reported waits of over an hour for a chat request.

SiteGround vs Arvixe – Pros & Cons

In this section, we’ll summarize all the good and bad points of each service into pros and cons lists.

SiteGround

Pros

  • They have good customer support.
  • Their plans are cheap.

Cons

  • They have slow loading times.
  • Their storage space is very limited compared to the competition.
  • Some have reported bad CPU usage.

Arvixe

Pros

  • They are somewhat cheap.
  • Their storage and bandwidth are unmetered.
  • They have great security options.

Cons

  • Their support is terrible.
  • Their load times are unacceptable.

SiteGround vs Arvixe – Rating

Hosting CompanyPerformanceFeaturesPricesSecurityUsabilityCustomer Support
SiteGround6/107/109/107/108/109/10
Arvixe2/107/107/109/108/104/10

Verdict

If we had to pick between these two providers, it’s an easy win for SiteGround. But that is not a very difficult win for them since Arvixe is so horrible. With horrible customer support and absolutely abysmal load times, there’s no way we could ever recommend it, even with its slightly better security features. SiteGround suffers from dwindling load times, but they are still the middle of the pack, and their cheap plans make it a great place for people to get a start. SiteGround also beat out eHost in pricing, flexibility, and performance, the details of which you can find in our eHost vs SiteGround comparison.

Let us know what you think about SiteGround as a winner. Do you think they deserve their praise or other hosts could easily reach their performance?

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