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HostGator vs Liquid Web Hosting Comparison

by Wanda CrowleyJune 24, 2017

Web hosts are a dime a dozen. The perfect web host for you or your business is out there somewhere, you just have to be able to find it. This review will take a look at HostGator vs Liquid Web, two popular web hosts and will compare them to each other and other hosting services on the market so that you can get an idea of which host is best for you and your individual needs.

HostGator vs Liquid Web – Performance

HostGator has excellent uptime. They are typically up 100% of the time for a given month, with some months occasionally dipping under probably due to maintenance. Their response time is also good, averaging a little less than 1 sec. Their main problem is that they aren’t too fast, with their speed being incredibly mediocre. Considering speed is a factor in Google’s algorithm, this is not good.

Liquid Web beats out many of the competitors, and definitely HostGator, in terms of speed. In a game where milliseconds matter, Liquid Web manages to shave those precious seconds off. Compared to some providers, you might see performance double. But, as we will discuss in the next section, this performance comes at a cost.

HostGator vs Liquid Web – Prices & Features

HostGator is not known for being terribly expensive, and that carries over to the present. Their plans are very reasonable. Liquid Web, on the other hand, is rather expensive but will give you a lot of bang for your buck. If you need extra features, support, and security, it might be worth paying the price of entry.

Hosting CompanyPrice RangeDomainsDisk Space (min to max)Bandwidth (min to max)
HostGator$3.95 – $79/moUnlimitedUnlimitedUnmetered
Liquid Web$59 – $199/moUnlimited40 GB – 1.6 TB5 TB – Unlimited

HostGator vs Liquid Web – Security

As a function of their budget status, HostGator lacks a bit in the security department as well. They do not provide any form of excess email security, and they try to upsell useless extra security bundles to make more money.

Liquid Web has great security and is fully HIPAA compliant. You can choose Linux or Windows servers. On Linux, you get two tiers of security, with the minimum including firewalls, anti-virus, HTTP intrusion security, server hardening, and daily audits. The higher tier adds monthly Nessus scans, SSH hardening, enhanced logs, and more. Windows servers have one tier but largely include the same features with the option to add on Nessus scanning.

HostGator vs Liquid Web – Usability

HostGator presents a lot of tools that make it easy for newbies to wet their feet. They have WordPress and cPanel support, which makes it really easy for even the newest of the new to get involved.

Liquid Web makes it even easier with managed hosting. They’ll take care of setting everything up for you and keeping it all up to date. For those who prefer to manage their own stuff, they’ve got the usual suite of features to choose from as well, from WordPress installations to cPanel. They also support MySQL, Ruby on Rails, osCommerce, Joomla, ZenCart, and many more.

HostGator vs Liquid Web – Customer Service

Customers often blast HostGator’s customer support on social media, and it’s become somewhat infamous. According to customer reviews, it takes multiple contacts to get them to solve even simple issues, if at all, and it may take quite some time. They have also been accused of being rude in some circumstances. If you feel you’re going to need customer support, this might be a point of caution.

Liquid Web has excellent customer support, according to user reviews. Their average response time is one minute, and they have 24×7 live chat, phone, and email support available, which is what you can expect from a company that charges so much for their services. It’s good to see them have such a helpful team.

HostGator vs Liquid Web – Pros & Cons

In this section, we’ll sum up everything discussed in this review into a pros and cons list for each respective service.

HostGator

Pros

  • HostGator is really cheap.
  • HostGator has shared hosting plans for entry level users.
  • They offer easy upgrades for when your site/business grows.
  • Their tools are easy to use.

Cons

  • Their customer support has a horrible reputation.
  • HostGator’s service is really slow.
  • Their security is lacking email security and advanced server security.

Liquid Web

Pros

  • They are great for businesses and those in┬áneed of dedicated hosting solutions.
  • Their customer support is top-level.
  • Liquid Web’s security is really good, with the options to add additional features.
  • Their service is really fast and will beat out most other providers.

Cons

  • They do not offer any entry-level or shared hosting plans.
  • Their plans are expensive.

HostGator vs Liquid Web – Rating

Hosting CompanyPerformanceFeaturesPricesSecurityUsabilityCustomer Support
HostGator5/106/109/105/108/104/10
Liquid Web10/108/107/1010/108/1010/10

Verdict

Overall, HostGator presents a decent place to start if you want to get into the world of having a website. It’s cheap and does its job. But you’ll want to move away from them. Liquid Web is excellent but isn’t really a good comparison to HostGator since they target different clientele. Liquid Web though is a fantastic choice for those willing to drop the money, which will likely be people with established websites and/or businesses in need of the premium features and performance. Our eHost vs Liquid Web comparison help you decide if Liquid Web deserves its points if you still can’t decide. Let us know what you think about either of these services.

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