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GoDaddy vs SiteGround Web Hosting Comparison

by Wanda CrowleyApril 21, 2017

SiteGround and GoDaddy are two web hosting companies that you have heard of. When searching for the perfect hosting company for your business, narrowing it down can be hard. This GoDaddy vs SiteGround article will compare the differences between the two based on performance, pricing, features, security, usability and customer service. At the end, we’ll give our recommendation and our ratings for both web hosting companies.

GoDaddy vs SiteGround – Performance

GoDaddy and SiteGround are both very versatile web hosting companies. Each has shared hosting, WordPress optimized hosting, reseller accounts, VPS (virtual private servers), and dedicated servers. GoDaddy also offers WooCommerce specific hosting for those that wish to focus on eCommerce. SiteGround also has Joomla-optimized hosting.

SiteGround has an average uptime of 99.99%, well above their 99.9% guarantee. They also average around 459ms in page load speeds, making them twice as fast as average web hosting companies.
GoDaddy has a 99.9% guarantee, but their actual average is online 99.95%. They are a bit faster than SiteGround, with an average of 316ms. However, due to their uptime, SiteGround is the winner in performance.

GoDaddy vs SiteGround – Pricing & Features

On the surface, the biggest difference in GoDaddy and SiteGround is that SiteGround has SSD (solid state drive) storage for all of their customers. This does mean that SiteGround has limitations on its shared hosting accounts than GoDaddy does due to the smaller capacity of SSD hard drives. GoDaddy has numerous hosting options available.

Hosting Company Price Range/Month Domains Disk Space (min. to max.) Bandwidth (min. to max.)
GoDaddy $3.99-$49.99 1 to Unlimited 100GB to Unlimited Unmetered
SiteGround $3.95-29.95 1 to Unlimited 10GB-30GB SSD 10,000 to 100,000 monthly visits

While both web hosting services are similar in prices, GoDaddy offers more potential with their resources for their shared hosting. GoDaddy wins in features.

GoDaddy vs SiteGround – Security

Security is the most important feature for any hosting service. No matter what the site is for, you want it to be safe and secure from attacks Both hosting companies provide 24/7 security monitoring and DDoS protection.

GoDaddy provides free backup and restore for all their customers and provides sender ID services which show by whom was an email sent, while SiteGround offers monthly backups for their cheapest plan and weekly backups for their other plans. What makes SiteGround stand out in security is that they offer free “Let’s Encrypt” SSL certificates for their customers. While GoDaddy offers SiteLock, a site-verification certificate, app scanning, and spam and malware monitoring tool, which starts at $17.88 per year.

GoDaddy vs SiteGround – Usability

Like most web hosting services now, SiteGround and GoDaddy have drag-and-drop website builders with plenty of themes to choose from. Both offer 1-click installations of hundreds of applications via a free marketplace. These applications include WordPress, Joomla, and more. They both even use the easy-to-use, industry standard cPanel for their control panel and offer SSH access.

So: what makes these hosts different in usability? SiteGround offers free migration help from other cPanel hosts. GoDaddy charges as much as $99.99 to transfer an existing site to their servers. This gives them the edge over GoDaddy in this area.

GoDaddy vs SiteGround – Customer Service

Both GoDaddy and SiteGround have a money back guarantee and 24/7 technical support. However, SiteGround has the standard 30-day money back guarantee, while GoDaddy has a 45-day guarantee. They can be contacted via phone, ticket system, and email.

While GoDaddy has a very small wait time – as much as a couple of minutes, SiteGround has no wait times for live chat or phone, and an average response time of 10 minutes via their help desk’s ticket system. They also have excellent reviews online. So does GoDaddy, which ties the two competitors.

GoDaddy vs SiteGround – Pros & Cons

GoDaddy

This company is one of the top names in web hosting services. Here are the pros and cons of doing business with them:

Pros

  • Low starting price
  • 1-click install marketplace
  • Option for unlimited resources
  • Fast response from customer support

Cons

  • Extra security is costly
  • A bit slower page load time.

SiteGround

While not as well-known as GoDaddy, SiteGround has some excellent features and options. Here is what we have found to be the best and the worst of SiteGround:

Pros

  • Excellent uptime
  • Speedy page loads
  • SSD storage
  • Free migration
  • Efficient customer support

Cons

  • Limited resources
  • Backups are less frequent

GoDaddy vs SiteGround – Rating

Hosting Company Performance Features Prices Security Usability Customer Support
GoDaddy 7/10 8/10 9/10 8/10 9/10 9/10
SiteGround 9/10 7/10 8/10 9/10 9/10 10/10

Verdict

Our GoDaddy vs SiteGround comparison shows that the two are equal in many ways. However, SiteGround comes out ahead of GoDaddy by a slight advantage. SiteGround’s customer service is excellent and their performance is top notch. This is because they are reliable and fast in both areas. Also, SiteGround is less expensive than GoDaddy, although with some limited resources.

Have thoughts, questions, or comments about either of these web hosting services? We want to hear them! Please let us know in the comment section below.

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