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A2Hosting vs HostPapa Web Hosting Comparison

by Anne CooperJune 20, 2017

Choosing the best web host for your new website can seem like a challenging task. With all of the different options out there catering to different needs and skill levels, it’s easy to get lost. This review will look at two popular web hosting providers that you may be considering, A2Hosting vs HostPapa, and will compare them to each other and the competition so you can better make a decision if one of these hosting providers is right for you or your business.

A2Hosting vs HostPapa – Performance

Starting off with A2Hosting, they provide excellent uptime of 99.96% on average, with an average downtime of less than a second. Their response time of about 0.5 sec on average is also really encouraging. They boast speeds about 20x faster than competitors, and while that number might be a bit inflated, it’s true that they are much faster than most competitors. Average page load times last year were around 200 ms, and this year they’ve gone up a little to around 500 ms, but they are still among the fastest.

HostPapa has an amazing 99.95% uptime, but when they go down they go down a little longer (over a second on average). Their load times definitely suffer at about 850 ms on average, with some months going over 1000 ms. This isn’t terrible, but it’s worse than A2Hosting.

A2Hosting vs HostPapa – Prices & Features

HostPapa has some misleading pricing that can cause some confusion. They also boast higher renewal costs, with the advertised prices being good only for the first term. Then they jack them up. A2Hosting has straightforward pricing, but on average they tend to be a little more expensive than some.

Hosting CompanyPrice RangeDomainsDisk Space (min to max)Bandwidth (min to max)
A2Hosting$3.92 – $9.31/mo (with 24-month plan)1 – UnlimitedUnlimitedUnmetered
HostPapa$2.95 – $12.95/mo2 – Unlimited100 GB – UnlimitedUnmetered

A2Hosting vs HostPapa – Security

A2Hosting makes it easy to secure your site. They provide HackScan, which is a free service with a firewall, 24/7 security monitoring, and brute force protection. A2Hosting also, of course, has WordPress which comes with its own suite of add-ons. They even have an easy wizard to help you get an SSL certificate.

HostPapa also has great security. They’ve got antispam and a firewall enabled by default along with 24/7 monitoring and intrusion protection. Their business plans have free SSL certificates, dedicated IP addresses, and automated backups. It’s nice to see two companies that care about the security of their users.

A2Hosting vs HostPapa – Usability

A2Hosting makes your life easy. They have great tools and an excellent knowledge base on site to help you search for and figure out any problems you may be having. They also offer free site migrations from another provider, which is something not commonly offered freely. A2Hosting also provides simple one-click setup of popular content management systems, like WordPress or Joomla.

HostPapa also has a great support center on their website that helps walk you through any issues you might have without the need to contact support in some cases. There is also easy setup of content management systems. If you want to go your own way, you can use their drag-and-drop builder to build your website in a simple graphical interface. They also offer migration assistance, but it’s not free of charge sadly.

A2Hosting vs HostPapa – Customer Service

A2Hosting’s support is well-loved by its customers in most cases. They have a fast response time, and they try hard to resolve tickets as quickly as possible. They are also supposedly very friendly, which is a bonus. Their support team is available by phone, live chat, or email around the clock every single day, including holidays.

HostPapa has unfortunately poor customer support reviews. While they make contact easy with a great many avenues of contact and 24/7 support, it seems they are not the fastest and sometimes have huge delays in resolving tickets. Given the confusing pricing and extra fees, they probably have a lot of complaints as well, so that might be part of it. But overall being misleading is poor customer service.

A2Hosting vs HostPapa – Pros & Cons

In this section, we’ll summarize everything covered in this comparison into pros and cons lists for easy reference.

A2Hosting

Pros

  • Their speed is one of the best.
  • They have excellent customer support.
  • A2Hosting has unlimited storage and bandwidth options.
  • They have a 30-day money back guarantee.

Cons

  • They are a bit expensive.

HostPapa

Pros

  • Their pricing is reasonable.
  • They have good security features.
  • They have a 30-day money back guarantee.

Cons

  • Their speed is a bit below average.
  • HostPapa’s support can be a bit slow.
  • Their pricing is a bit misleading.

A2Hosting vs HostPapa – Rating

Hosting CompanyPerformanceFeaturesPricesSecurityUsabilityCustomer Support
A2Hosting10/109/107/109/109/109/10
HostPapa6/108/108/109/109/107/10

Verdict

Overall, based on the features offered and the better speeds and customer support, A2Hosting is the clear winner. Their speeds are faster than most of the competition, and they have excellent customer support. They also boast a lot of free security features and free website migrations for new customers. HostPapa just falls short with slower speeds and poor support, which considering everything else is mostly equal makes them miss the mark. The lower price may be attractive to some, though.

And in case you aren’t convinced that A2Hosting should be the winner, here is how A2Hosting compares to GoDaddy.

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