Budget hosting services make up more of the market than most people realize. If you’re looking for hosting at a good price, 1and1 and iPage are both names that you’ll hear fairly often. The purpose of this 1and1 vs iPage review is to compare the two services and to figure out which provides a better experience for its price.
1and1 vs iPage – Performance
Neither 1and1 nor iPage are going to win any awards for their performance. If you run a typical website speed test on the two, neither will turn up particularly impressive results. With that said, there is a huge difference between results that are unimpressive and results that are downright awful.
1and1 usually receives a C for its performance – nothing special, but it meets the industry average. iPage, on the other hand, tends to fail in most categories. It has bad first byte delivery and most other categories are likewise below average. 1and1 wins this handily by doing the industry minimum.
1and1 vs iPage – Prices & Features
iPage and 1and1 both have a very similar features because they’re looking at very similar clients. These are both budget options, both with great WordPress functionality and the potential for growth. 1and1 is the type of company that one chooses when one needs performance, while iPage is better when you just need a low price.
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The two companies are very close when it comes to features, so this one is a tie. 1and1 is better when it comes to performance, but iPage wins out on price every time.
Bonus read: iPage vs SquareSpace Web Hosting Comparison
1and1 vs iPage – Security
Both 1and1 and iPage offer a fair level of security. Both stand behind their hosts with some fairly decent technology – iPage has SiteLock and 1and1 provides Symantec SSL certificates. While iPage mostly stands with its key security feature, 1and1 does a fair bit more. It works to protect sites against DDOS attacks and even has secure data centers. It’s not really much more than most good hosts do, but it is a bit better than the service offered by iPage. Again, the security provided by 1and1 isn’t all that impressive if you look closely, but it’s still better than what you get from iPage. This is yet another point in favor of 1and1.
1and1 vs iPage – Usability
Both 1and1 and iPage suffer from the same fatal flaw when it comes to usability. Neither one of the services uses cPanel, instead choosing to use their own unique back-ends. While both work fairly well, they’re very difficult to learn how to use and can put off new users quickly. The only reason this one isn’t a tie is because 1and1 doesn’t tend to try to upsell basic features that impact usability, while iPage definitely tends to try to make users pay for everything. iPage might have a better overall experience if you pay for every single upgrade, but that’s prohibitively expensive. While it’s hard to say that 1and1 actually has solid usability, at least customers are sure to get what they pay for.
1and1 vs iPage – Customer Service
iPage might be a budget service, but it provides great customer service. It allows users to use multiple support channels, including phone service, no matter the time of day or night. All of the reps seem to know what they’re talking about and do a good job solving problems.
1and1 also offers similar channels, but only its phone service is actually good. Its online support is mediocre at best, and it probably deserves its bad reputation on this count. It’s not bad if you really push, but it can be a bit of a pain. As such, iPage definitely wins when it comes to customer service.
1and1 vs iPage – Pros & Cons
- Good price;
- Great options;
- Very reliable;
- Telephone customer service is awesome;
- Back-end works well if you have experience;
- Not newbie friendly;
- Doesn’t use cPanel;
- Has some major problems with WordPress;
- Performance is nothign special;
- Online customer service isn’t good;
- Has a bad reputation online;
- Fantastic long-term prices;
- Great support;
- Simple plans;
- Good options in terms of pricing structure;
- Solid bargain-level tools and features;
- Abysmal performance;
- Charges extra for too many features;
- Too much up-selling in general;
- Doesn’t use cPanel;
- Short-term pricing isn’t quite as good;
- Not enough users to form a good support base;
1and1 vs iPage – Rating
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The winner for this one is fairly clear. While iPage might have lower prices, they definitely come at a cost that’s too great to bear. 1and1 is a very average host, but that beats a host with major flaws every time. 1and1 performs at a reasonable level, has okay support and won’t let you down – and, importantly, it’s not constantly trying to sell you more services even after you sign a contract.
What are your thoughts on these two hosting companies? Do your experiences line up with ours? Be sure to let us know by getting in contact with us!