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1and1 vs InMotion Web Hosting Comparison

by Wanda CrowleyMarch 15, 2018

Choosing the right hosting service can be tough, especially when you’re picking between two well-known companies. 1and1 and InMotion are both solid performers, though they’re a bit different when you get below the surface. The purpose of this 1and1 vs InMotion comparison is to look at both hosts and help you figure out which one is the best value for your money.

1and1 vs InMotion – Performance

1and1 and InMotion are both in the same boat when it comes to pure performance. Neither is especially fast and neither offers many real technological benefits compared to other hosts. 1and1 typically tends to be counted among the bargain hosts, and InMotion probably deserves to be on the same general level. Both are very reliable, though, with no significant downtime in recent years. They both stand out as solid hosts for people who are building their first business sites or who run blogs as side businesses. You won’t get anything special out of either, but 1and1 does have a very slight technical edge.

1and1 vs InMotion – Prices & Features

1and1 and InMotion take very different paths to a similar place. At the highest price tier, both companies offer unlimited bandwidth and disk space. 1and1, though, only has three price points – InMotion has nearly a dozen. As such, you’ll get more benefits from going to 1and1 at its highest levels, but more from InMotion if you’re looking at more of the middle-of-the-road package.

Hosting CompanyPrice Range/MonthDomainsDisk Space (min. to max.)Bandwidth (min. to max.)
1&1$4.99-12.99Unlimited10GB-UnlimitedUnlimited
InMotion$3.00-13.951-25100GB-UnlimitedUnlimited

When it comes to the simple tale of the tape, 1and1 takes home the win. It offers more for less on average here, though InMotion does offer a better low-price plan overall. If you’re going for anything beyond the absolute rock bottom, though, 1and1 takes the prize.

1and1 vs InMotion – Security

The good news for consumers is that both of these hosting solutions are very safe. In fact, very few users report any type of security problems with the hosting services. The real issue, though, comes down to price. 1and1 makes users pay quite a bit for their top-tier security, something that doesn’t seem like much of a problem for InMotion. Given that 1and1 already tends to be a little more expensive at lower price points, this definitely doesn’t help the hosting company’s case when pitted against a competitor that is able to match its security details. InMotion takes the win here, but just on a budgetary standpoint.

1and1 vs InMotion – Usability

Utility is a strange thing to define in this context. On one hand, both services are actually quite usable – at least, as long as you already know what you’re doing. InMotion definitely takes the lead in terms of novice usability, though. 1and1 has plenty of options to give to users, but most of them require a deft hand with web design. If you’ve never used a hosting service before, InMotion will do a much better job of holding your hand. This is a tough one to call, but InMotion will ultimately pull ahead simply because it makes life easier for those who are new to web hosting.

1and1 vs InMotion – Customer Service

1and1 and InMotion both offer fairly respectable service options. Even better, they both offer phone support – something that’s no longer a given in the world of support. It feels a bit easier to work with InMotion, though, especially since all of their calls are routed through American call centers. You’ll run into similar problems with both in terms of going through scripts and waiting to have problems escalated, but both do end up working out very well. It’d be easy to call this one a tie, but InMotion will carry this point as well just because it’s so easy to work with.

Bonus read: 1and1 vs BlueHost Web Hosting Comparison

1and1 vs InMotion – Pros & Cons

1and1

Pros:

  • Has great prices for the first year of service;
  • Great variety of products;
  • Does a great job of preventing downtime;
  • Really good customer service;
  • A good set of options for experienced users;

Cons:

  • Could really use a back-end redesign;
  • User interface is overly confusing;
  • Not friendly to new users;
  • Not remotely WordPress friendly;
  • Bargain bin performance;
  • Tends to try to weed out customer service calls;
  • Reputation isn’t great;

InMotion

Pros:

  • Exceptional up-time;
  • Really great servers;
  • Amazing customer service;
  • Good price structure;
  • Great WordPress integration;
  • 90 day money back guarantee;
  • Free data backup;
  • Great integration with other tools;

Cons:

  • Verification takes far too long;
  • Low prices only stick around for about two years;
  • A fair number of plan limitations;
  • Doesn’t feel like anything special on the tech side;
  • Tier 1 customer service could use some work;
  • Best security does require some buy-in;

1and1 vs InMotion – Rating

Hosting CompanyPerformanceFeaturesPricesSecurityUsabilityCustomer Support
1and15/107/109/107/104/108/10
InMotion5/108/109/107/107/108/10

Verdict

The points don’t lie on this one – InMotion is simply a better hosting service than 1and1. 1and1 is fine for people who have a lot of technical expertise but who want to pay very little for hosting, but almost everyone else will end up getting a better deal through InMotion. Neither one of these hosts is perfect, though, and there are definitely improvements that could still be made with InMotion. Fortunately, the service does seem serious about getting a little better every year.

What do you think about the hosts? Were our ratings right, or is there more beneath the surface? Be sure to let us know!

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